The fine print

Policies

A summary of the expense, booking, conduct and safety guidance for this offsite. The Global Travel & Expense Policy and the Twilio Code of Conduct remain the source of truth.

Meals & expenses

  • •Travel-day meals are reimbursed up to a maximum of $75 per the expense policy.
  • •Breakfast, lunch and dinner are provided on offsite meeting days.
  • •Transportation between your home and the airport, and from LAS to the venue, is reimbursable.
  • •Other incidental expenses at the hotel are not eligible for reimbursement.
  • •Submit all expenses within 14 days.
  • •See the Global Travel and Expense Policy for full details.

Booking & budget

  • •Economy class only, booked exclusively through your team's Navan event link.
  • •Do not book flights outside the Navan event; exceptions go through your Sr. Manager.
  • •Hotel rooms are booked centrally — do not book your own room.
  • •Twilio will not cover early check-in, late check-out, or costs from altering pre-existing PTO plans.
  • •Cancelling last minute? Notify your Sr. Manager and Nathalia Espitia Blanco ASAP.

Guests & rooms

  • •Rooms accommodate up to two guests by default; total capacity is four.
  • •Guaranteeing a double-queen room costs an additional $20.00 per day.
  • •All individuals must be 21 years of age to check in to the property.
  • •Expenses for travel companions or family members are not reimbursable.
  • •A credit card is required at check-in for a $100 per room, per night incidental deposit.

Code of Conduct & alcohol

  • •The Twilio Code of Conduct applies throughout any Twilio-sponsored event.
  • •Alcohol is not prohibited, but you must always use good judgment.
  • •Never consume alcohol in a manner that leads to impaired performance, inappropriate behavior, jeopardizes the safety of others, or violates the law.

Health, safety & support

  • •Your health and well-being are our top priority — please make smart, responsible decisions.
  • •Need assistance during the event? Reach out to your immediate Manager or Sr. Manager.
  • •In an emergency or if you need immediate first aid, call 911 first, then contact management.
  • •If you require medical assistance while traveling and normally depend on a family member, notify your manager.

Emergency: If you experience a medical emergency or feel you are in immediate danger while traveling, call emergency services (911) first, and then notify your management team as soon as it is safe to do so.